RETURNS & EXCHANGES
Sometime with electronics, its an unfortunate circumstance when things don’t work on arrival. For products purchased, we will accept returns if faulty within 14 days from date of receipt. Goods can be returned to AmpTubes and an online store credit will be applied to cover the return postage. New parts will be shipped at no cost to you. Unfortunately for change of mind returns, items cannot be returned.
If you wish to cancel your order before it has been shipped, please contact us at firstname.lastname@example.org. A cancellation fee of 3% will be applied to the total order value.
You can email email@example.com with your order number and email address with which you placed the order. Please let us know the product and what is wrong with it.
Sometimes returns can take a little while to get back to us, so please allow up to 14 days for processing of the return from the time you send the product back. We’ll be cracking to get you a replacement or store credit on your account as soon as the product is back in our hands.